Privacy Policy

1. Introduction

Trade Rentals Scotland ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our corporate accommodation services across Scotland.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, company name, and billing information when you make enquiries or bookings.
• Accommodation Preferences: Preferred locations, team sizes, duration of stays, and sector information to better serve your needs.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence when you contact us via email, phone, or our chat assistant.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your accommodation bookings
• Communicate with you about your enquiries and reservations
• Provide personalised accommodation recommendations
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases as defined by the UK GDPR: contractual necessity (to fulfil bookings), legitimate interests (to improve our services), consent (for marketing communications), and legal obligation (to comply with applicable laws).

5. Data Sharing and Disclosure

We may share your information with:

• Accommodation Providers: To facilitate your bookings with our partner properties across Scotland.
• Service Providers: Third-party companies that help us operate our business (payment processors, email services).
• Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Booking records are typically retained for 7 years for tax and accounting purposes.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to be forgotten)
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at info@traderentals.co.uk.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly.

We use Google Analytics to understand how visitors interact with our website. You can manage your analytics preferences below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: